Preferred Customer Agreement


Choate’s believes in taking care of their customers and doing things right the first time. That is why we have created the most in-depth maintenance program (PCA) for your heating, cooling, and plumbing system at an affordable price. Choosing our PCA program ensures your system will be working at peak performance and keeping unwanted breakdowns to a minimal level.

 

Deluxe PCA Service

  • $85 Diagnostic Fee waived every time
  • Industry leading 25% Discount on Parts or Freon
  • 2 lbs. Freon FREE per year
  • FREE Sewer Line camera inspection
  • Annual Antimicrobial Deodorizer Ductwork Treatment
  • One Water Heater Drain & Flush per year
  • $100 Off Air Duct Cleaning coupon
  • 10% HVAC or Plumbing equipment rebate
  • 95-Point Plumbing Inspection
  • Priority Service
  • Clean/Replace Standard Filter(s)
  • High Performance Services
  • Easy Monthly Draft
  • Trusted Professionals
  • Relax, we’ll call you to schedule
$29.99/month for one system**
($5 each additional system)

Premium PCA Service

  • $85 Diagnostic Fee waived one time
  • 20% Discount on Parts or Freon
  • 1 lb. Freon FREE per year
  • $50 Off Air Duct Cleaning coupon
  • 5% HVAC or Plumbing Equipment rebate
  • 95-Point Plumbing Inspection
  • Priority Service
  • Clean/Replace Standard Filter(s)
  • High Performance Services
  • Easy Monthly Draft
  • Trusted Professionals
  • Relax, we’ll call you to schedule
$19.99/month for one system**
($5 each additional system)

Standard PCA Service

  • 10% Discount on Parts, Filters, or Freon
  • $25 Off Air Duct Cleaning coupon
  • 95-Point Plumbing Inspection
  • High Performance Services
  • Easy Monthly Draft
  • Trusted Professionals
  • Relax, we’ll call you to schedule
$9.99/month for one system**
($5 each additional system)

Heating Services Include

  • Clean & Adjust Burners
  • Evaluate Flue Venting System
  • Monitor & Adjust Gas Pressure
  • Test & Adjust Safety Controls
  • Clean/Replace Standard Filter
  • Inspect & Adjust Blower Components
  • Clean Rust/Debris in Furnace
  • Tighten Electrical Connections
  • Inspect Ductwork
  • Inspect Home Carbon Monoxide Detector
  • Check Ignition System Operation
  • Temperature Rise Test
  • Static Pressure Test

A/C Service Includes

  • Chemical Clean Outdoor Coils
  • Clean/Replace Standard Filter
  • Check Refrigerant Levels
  • Monitor Voltage/Amperage
  • Check All Electrical Controls
  • Check Thermostat Calibration
  • Tighten Electrical Connections
  • Lubricate Fan Motor (if applicable)
  • Check All Motor Operations
  • Check Condensate Drain(s)
  • Adjust/Monitor Air Flow
  • Measure Cooling Capabilities
  • Delta T Test
  • E.L.D. Test (if needed)

Plumbing Service Includes

  • Annual Precision 95-Point Safety Inspection of Your Plumbing System – this inspection is designed to identify potential problems with your plumbing system in hopes of avoiding unwanted breakdowns.
  • One Water Heater Drain & Flush per year* – this service helps remove sediment out of water heater tank, allowing for better quality of water and to heat water more efficiently. (*under 10 years old)

Contact Karla (PCA Director) at 901.755.4797 or
via email: karla@choateshvac.com to set up your initial PCA!

Membership may be cancelled at anytime with a 30-day written notice after one full-paid year.
First month’s payment due upon initial service.
**A system consists of one thermostat, one air conditioner, and one furnace.

"LET OUR FAMILY SERVE YOUR FAMILY"

COLOSSIANS 3:23

  • HVAC Equipment Upgrades
  • Tankless Water Heaters
  • Tank Water Heaters
  • Sewer Replacement
  • Air Duct Cleaning
  • Filtration Systems
  • U.V. Light Purifiers
  • Whole-House Humidifiers
  • Duct Work/Air Flow Issues
  • HVAC Zone Systems
  • Ductless Mini Splits
  • Insulation